Frequently Asked Questions

Welcome to the Frequently Asked Questions! You can also find these in The DragonWare Support Center.

The DMX Charts supports the following instrument types: 'Light', 'Moving Light', 'Other', 'Accessory' and 'Static Accessory'.

This is how The DMX Chart equates the Device type from Vectorworks:

Light equals a conventional fixture type like a par can.

Moving Light equals a DMX controlled moving light like a Varilite VL3500.

Other equals a DMX controlled fixture that is not a moving light like a fogger, or a scoller.

Accessory and Static Accessory - The DMX Chart will place these fields in a category called Vectorworks in the Accessory drop down menu, located in the Conventional Fixture Types data box on the Input Tab.

Device Type, Instrument Type, Wattage, Purpose, Position, Unit Number, Color, Dimmer, Channel, Address, Universe, U-Address, Gobo 1, Circuit Number which imports into the notes field on all spreadsheets with a notes field, Circuit Name which imports into the notes field on all spreadsheets with a notes field, Num Channels, Frame Size, and Focus which imports into the Focus Charts Tab and displayed in the description field.

You can select to export ALL fields from Vectorworks Spotlight and import ALL fields into The DMX Chart, because The DMX Chart will pick the above fields for import and ignore the rest.

When you import vectorworks spotlight instrument data, The DMX Chart will look at your Vectorworks color field and see if it can find a match in it's color database for the color you selected. If it cannot find a match, it will list your gel color as you typed it in Vectorworks Spotlight and The DMX Chart will default it to a black background.

These are The DMX Chart's designations for 4 gel manufactures, where xxx denotes the gel number, and there are no spaces, and no hyphens:

Gam = Gxxx
Rosco = Rxxx
Lee = Lxxx
Apollo = Axxx

For example: The gel color by Lee and its number 201
The DMX Chart has this in its database as L201, and will give it the proper colored background. If you designate this gel color in Vectorworks Spotlight as L-201, The DMX Chart will not find it, and default the background to black.

The number one reason DMX controlled fixture types fail to import is: you must specify an absolute starting dimmer number, OR a Universe and U-Address in Vectorworks Spotlight.

To correct this: specify the absolute starting dimmer number, OR a Universe and U-Address in Vectorworks before you import into The DMX Chart. You can also, download the csv file of the failed instruments right after you import your entire Vectorworks file, and right before you click on the green "finish the import" button. Then open the csv file in a spreadsheet program like Open Office, make your corrections in the spreadsheet, save or save as, keeping the SAME format. Then re-import that file into The DMX Chart.


The second most popular reason they fail is: the DMX parameter range you specified for that fixture type has overlapped onto another fixture type already in The DMX Chart. This is one of the advanced error checking capabilities, and why it is so important for you to specify the correct Num Ch in Vectorworks for the fixture type you want to import. Num Ch equals to DMX parameter data in The DMX Chart.

To correct this: In The DMX Chart, click on the DMX Used Tab, then select the universe that your failed instrument is in. Then look at the starting address for the failed instrument. If it is blocked in a color, then the address you picked for the failed instrument is already allocated to another fixture. If you mouse over the block of data The DMX Chart will actually tell you what fixture it is allocated to. Look for any blocks of data that are not blocked in a color. For example: In the picture below, for universe 5, starting dimmer 129 is available. Then look at how many DMX parameters that fixture type uses. In Vectorworks Spotlight: Num Ch is the number of DMX parameters that fixture type uses. make sure you pick a starting address where al DMX parameters will fit without overlapping onto another fixture type.

DMX Used Tab

The third most popular reason that a fixture type will fail the import process, is the Num Ch is set to zero.
To correct this: Specify a Num Ch (DMX parameter data) greater than zero.